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Lion Life
The Lion Of Africa Life Assurance
Lion LifeLion Life
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  • Home
  • Background
  • Our Team
  • Products
    • Advanced Life Plan
    • Funeral Plans
    • Death And Disability
    • Group Policies
    • Lion Secure Funeral Plan
    • LionHealth
  • Claims
  • News
  • Contact Us

Contact Information

    FAIS Ombud:

  • Tel: 0860 663 247
  • Fax: 012 348 3447
  • Email: info@faisombud.co.za
  • Address: 125 Dallas Avenue, Menlyn Central
    Waterkloof Glen, Pretoria
    0010

    Claims:

  • Tel: 021 461 8233
  • Email: Individual.claims@lionlife.co.za

    Complaints:

  • Tel: 021 461 8233
  • Email: complaints@lionlife.co.za

    General Legal Documents:

  • Complaints Resolution Policy
  • Conflict of Interest Management Policy
  • TCF Policy
  • Terms of Use
  • Privacy Policy
  • BEE Verification Certificate
  • POPI Policy
  • Competition T’s & C’s

Complaints Procedure

If you are not satisfied with this policy or the service of the Administrator, you can write to the Lion of Africa compliance officer at the head office address given above. Remember to include all supporting documents. The compliance officer will acknowledge the complaint in writing and provide you with the contact details of the person that is most likely to resolve it.

Copyright (c) 2023 LionLife an Insurer licensed to conduct life insurance business | FSP 15283 | All Rights Reserved
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